Support & Contact
Need Help?
We're here to help you get the most out of Trigger Journal. Whether you have questions about using the app, need technical support, or want to share feedback, we'd love to hear from you.
Our support team is committed to providing you with timely and helpful assistance.
📧 Response Time
We typically respond to support requests within 24-48 hours during business days.
📧 Contact Information
Subject:
Trigger Journal Support
Hours:
Monday - Friday, 9:00 AM - 5:00 PM PST
📱 App Information
App Name
Trigger Journal
Version
1.0.0
Platform
iOS & Android
Bundle ID
com.triggerjournal.app
🔧 Common Issues & Solutions
Before Contacting Support
Please try these troubleshooting steps first:
- App won't open: Try force-closing and reopening the app
- Data not syncing: Check your internet connection and try refreshing
- Login issues: Try signing out and signing back in
- Performance issues: Restart your device and clear app cache
- Missing features: Make sure you're using the latest version of the app
📝 What to Include in Your Support Request
To help us assist you more effectively, please include:
- Your device type (iPhone/Android) and model
- App version number
- Operating system version
- Detailed description of the issue
- Steps to reproduce the problem (if applicable)
- Screenshots or error messages (if any)
💡 Feature Requests & Feedback
We value your input! If you have ideas for new features or general feedback about the app, please don't hesitate to reach out. Your suggestions help us make Trigger Journal better for everyone.